STORE POLICY

GENERAL TERMS AND CONDITIONS

  • PJC Computer Services is not responsible for any data loss that may occur during service.  Customers are strongly encouraged to perform a full backup on removable media before service begins on their system.  Additionally, service is based on a first come, first serve basis.  As a result, there is no guarantee as to when a particular system will be completed and ready for pick up. 
  • Payment is due at time of pick up or delivery and may be made by cash, Visa, Master, or Discover Card.  Business and personal checks are also accepted.  However, A fee of twenty five dollars ($25) will be assessed on all returned checks.  Returned checks and delinquent accounts will be turned over for collection and/or prosecution as appropriate.  
  • Items left over five (5) days from the day that system was ready will be charged a ten dollars ($10) storage fee per day. Items left over sixty (60) days become the sole property of PJC Computer Services. 

RETURN POLICY

  • Products purchased from PJC Computer Services may be returned with a 15% restocking fee within seven (7) business days of the original purchase date, unless otherwise noted on the receipt.  The following are exceptions to the return policy and are not refundable: (1) software; (2) labor and assembly charges; and (3) shipping and handling charges. 
  • All returned products must be undamaged, clean (this includes thermal grease and adhesive), and in otherwise new and sellable condition.  All products must include all original materials (packaging, warranties, cables, accessories, etc) and the original itemized receipt (a credit card slip or cancelled check are not acceptable substitutes).  With all returns, shipping and insurance must be prepaid by the customer. 
  • During this period, non-defective items will be returned at the lesser of the purchase price or current market value.  At its discretion, PJC Computer Services may accept items for return without all original materials. 
  • Refunds of check purchases will be issued a check via mail within fourteen (14) business days of return.  Returns of credit card purchases will be issued a credit to the account.

LIMITED WARRANTY

  • PJC Computer Services  provides a limited warranty against defects in material and workmanship under normal use for one (1) year from the date of original purchase, unless noted otherwise on the receipt. We provide thirty (30) days warranty for OEM CPU. Retail Box devices carry manufacturer warranty only.  This warranty is not transferable and does not extend beyond the original purchaser.  During this period, PJC Computer Services will, at its sole discretion, repair, replace, or refund the lesser of the purchase price or current market value of all merchandise which proves to be defective.  PJC Computer Services reserves the right to test items before accepting them for warranty repair or replacement.  A new warranty period shall not be established for any replaced or repaired product; instead the product shall remain under warranty only to the extent of, and for the remainder of the period established by the date of the original purchase.  Exceptions to the warranty include: (1) consumable products; (2) software; and (3) products where the warranty is direct with the manufacturer (i.e. retail box products)  For products where the warranty is direct with the manufacturer or extends beyond the PJC Computer Services warranty period, it is the purchaser's responsibility to deal directly with the manufacturer for any and all repairs or replacements.
  • PJC Computer Services provides a limited thirty (30) days labor warranty for all repair works. 

WHAT THIS WARRANTY DOES NOT COVER

  • This warranty does not cover: (1) improper or inadequate installation, service, maintenance, handling or storage; (2) accident, damage, abuse, or misuse (including over-clocking); (3) abnormal or unusual conditions (including power surges and adverse weather conditions); (4) plastic surfaces and other exposed parts that are scratched or damaged; (5) operation with equipment not certified for use with the item or not supplied by PJC Computer Services; (6) products which exhibit physical damage or have had the serial number removed or made illegible; (7) products rented to others; (8) operating systems or any other software which has been installed or modified; (9) products damaged in transit; (10) labor and assembly charges; and (11) shipping and handling charges.  PJC Computer Services makes no other warranties, express or implied, including any warranty of fitness for a particular purpose or of merchantability. In no event shall PJC Computer Services liability exceed the purchase price of the product(s) nor shall PJC Computer Services be liable for indirect, special, incidental, consequential or punitive damages, including, without limitation, direct or indirect damages for personal injury; loss of goodwill, profits or revenue; loss of use of this product or any associated equipment; cost of substitute equipment; downtime costs; loss of data, programs, or business information; or any other losses, or claims of any party dealing with buyers from such damages, resulting from the use of or inability to use this product or arising from breach of warranty or contract, negligence, or any other legal theory.  All express and implied warranties are limited to the applicable period set forth above.

PLEASE SAVE YOUR RECEIPT---IT IS REQUIRED FOR ALL RETURNS, EXCHANGES, AND WARRANTY SERVICE.

Not responsible for typos.