GENERAL TERMS AND CONDITIONS
- PJC Computer Services is not responsible for any data loss that may
occur during service. Customers are strongly encouraged to
perform a full backup on removable media before service begins on
their system. Additionally, service is based on a first come,
first serve basis. As a result, there is no guarantee as to when
a particular system will be completed and ready for pick up.
- Payment is due at time of pick up or delivery and may be made by
cash, Visa, Master, or Discover Card. Business and personal checks are also accepted. However, A fee
of twenty five dollars ($25) will be assessed on all returned checks.
Returned checks and delinquent accounts will be turned over for
collection and/or prosecution as appropriate.
- Items left over five (5) days from the
day that system was ready will be charged a ten dollars
($10) storage fee per day. Items left over sixty (60) days become the sole property of PJC Computer
Products purchased from PJC Computer
Services may be returned with
a 15% restocking fee within seven (7) business days of the
original purchase date, unless otherwise noted on the receipt.
The following are exceptions to the return policy and are not
refundable: (1) software; (2) labor and assembly charges; and (3)
shipping and handling charges.
All returned products must be undamaged, clean (this includes
thermal grease and adhesive), and in otherwise new and sellable
condition. All products must include all original materials
(packaging, warranties, cables, accessories, etc) and the original
itemized receipt (a credit card slip or cancelled check are not
acceptable substitutes). With all returns, shipping and
insurance must be prepaid by the customer.
During this period, non-defective items will be returned at the
lesser of the purchase price or current market value. At its
discretion, PJC Computer Services may accept items for return without all
Refunds of check purchases will be
issued a check via mail within fourteen (14) business days of return.
Returns of credit card purchases will be issued a credit to the
- PJC Computer
Services provides a limited warranty against defects
in material and workmanship under normal use for one (1) year from the
date of original purchase, unless noted otherwise on the receipt. We
provide thirty (30) days warranty for OEM CPU. Retail Box devices
carry manufacturer warranty only. This warranty is not transferable and does not extend beyond the
original purchaser. During this period, PJC Computer Services will,
at its sole discretion, repair, replace, or refund the lesser of
the purchase price or current market value of all merchandise
which proves to be defective. PJC Computer Services reserves the
right to test items before accepting them for warranty repair or
replacement. A new warranty period shall not be established
for any replaced or repaired product; instead the product shall remain
under warranty only to the extent of, and for the remainder of the
period established by the date of the original purchase.
Exceptions to the warranty include: (1) consumable products; (2)
software; and (3) products where the warranty is direct with the
manufacturer (i.e. retail box products) For products where the
warranty is direct with the manufacturer or extends beyond the PJC
Computer Services warranty period, it is the purchaser's responsibility to
deal directly with the manufacturer for any and all repairs or replacements.
- PJC Computer Services provides a limited thirty (30) days labor
warranty for all repair works.
WHAT THIS WARRANTY DOES NOT COVER
This warranty does not cover: (1) improper or inadequate
installation, service, maintenance, handling or storage; (2) accident,
damage, abuse, or misuse (including over-clocking); (3) abnormal or
unusual conditions (including power surges and adverse weather
conditions); (4) plastic surfaces and other exposed parts that are
scratched or damaged; (5) operation with equipment not certified for
use with the item or not supplied by PJC Computer Services; (6) products which
exhibit physical damage or have had the serial number removed or made
illegible; (7) products rented to others; (8) operating systems or any
other software which has been installed or modified; (9) products
damaged in transit; (10) labor and assembly charges; and (11) shipping
and handling charges. PJC Computer Services makes no other
warranties, express or implied, including any warranty of fitness for
a particular purpose or of merchantability. In no event shall PJC Computer
Services liability exceed the purchase price of the product(s)
nor shall PJC Computer Services be liable for indirect, special,
incidental, consequential or punitive damages, including, without
limitation, direct or indirect damages for personal injury; loss of
goodwill, profits or revenue; loss of use of this product or any
associated equipment; cost of substitute equipment; downtime costs;
loss of data, programs, or business information; or any other losses,
or claims of any party dealing with buyers from such damages,
resulting from the use of or inability to use this product or arising
from breach of warranty or contract, negligence, or any other legal
theory. All express and implied warranties are limited to the
applicable period set forth above.
PLEASE SAVE YOUR RECEIPT---IT IS REQUIRED FOR ALL RETURNS,
EXCHANGES, AND WARRANTY SERVICE.
Not responsible for typos.